Collection and Use of User Data
We collect minimal user data necessary for providing our services effectively. The types of data we may collect include:
Personal Information: When you create an account on MistakeMastery, we may collect certain personal details such as your name, email address, and profile picture.
Usage Data: We may collect user data generated as a result of your interaction with our services. This may include information about the actions you take, such as quiz performance, content preferences, and account activity.
Data Storage and Protection
We adhere to industry standards to maintain the security of our users’ personal information. All data collected by MistakeMastery is securely stored and protected from unauthorized access using appropriate technical and organizational security measures. These measures include encryption, access controls, firewalls, and data backup methods.
In accordance with data protection regulations, you have the following rights regarding your personal data:
Should you notice any inaccuracies or incomplete information in your personal data, please contact us to request correction.
You have the right to request the deletion of your personal data. Please note that certain exceptions may apply, such as when we need to retain data for legal or legitimate business purposes.
Objection to Processing
If you believe that your personal information is being processed unlawfully, you have the right to object to such processing. Please contact us to lodge your objection.
Data Security Measures
We employ various security measures to ensure the protection of your personal information. These measures include:
Encryption of sensitive data during transmission and storage;
Periodic comprehensive security assessments and audits;
Regular staff training on data protection and privacy best practices;
Implementation of technical safeguards and access controls to limit unauthorized access.
Third-Party Data Sharing
We do not sell, trade, or transfer user data to third parties unless explicitly stated otherwise in this policy or with the user’s consent. However, there are cases where sharing data with third parties is essential for the provision of services or to comply with legal obligations. Examples include:
Utilizing Google Analytics to collect traffic data for analytical purposes. The information shared with Google Analytics is anonymized and only used to improve our services.
Sharing personal data with trusted service providers who assist us in operating our website, conducting business-related activities, and delivering services to you. Such services may include hosting, payment processing, user support, communication tools, and marketing.
International Data Transfers
MistakeMastery operates globally and therefore, user data may be processed in different countries. When data is transferred to countries outside of the European Economic Area (EEA) or equivalent, we take necessary steps to ensure appropriate safeguards and legal mechanisms, such as standard contractual clauses, are in place to protect your data.